What we are about
Synaptic AP™ is a leading Salesforce ISV partner specializing in the development and deployment of secure, cloud-based enterprise applications on the Salesforce platform.
Synaptic's premier field service application, Youreka, helps to guide field service technicians through complex procedures, inspections, assessments, and checklists on their mobile device with or without internet connectivity. Youreka is built on the Salesforce platform and is in the top 3% of all Salesforce AppExchange applications! This is your chance to be part of one of the fastest growing application in the Salesforce ecosystems!
What we're looking for
We're looking for a Quality Assurance Engineer to join our amazing product development team. You'll work alongside Quality Assurance, software developers, and product architects to design and execute test plans, contributing to product design, and engaging with customers. This is a great opportunity to gain exposure to the cross-departmental impacts of a product implementation, while gaining direct interaction with company leadership.
In this role, you'll be the guardian of our outstanding customer experience. You will able to dive into many aspects of our product development process, execute a strategy for testing new features and functionality, and be responsible for quantifying and improving data quality. Your job is to keep our ridiculously high-quality bar set super high, and to help us identify and execute ways to raise it even higher.
If you want to work on challenging problems with smart people, you are our ideal candidate. You have a keen attention to detail and are exceptionally good at identifying inconsistencies and flaws. You can juggle several balls and not lose track of the little things. You're looking for a role with substantial opportunities to learn, grow, and take on more (the good news is, we have that stuff in spades!).
In this role, you will:
Support the product development lifecycle
Contribute to design sessions
Confirm new product features align with requirements
Confirm the existing features continue to support requirements
Engage with Clients to understand their requirements
Assist with Client communication
Requirements for the position:
S. in Computer Science or a related field (or the equivalent experience of such a degree)
Minimum 3 years of QA experience
Experience in mobile testing preferred
Well versed with writing testing documents
Have worked with automation testing
Experience with functional testing, regression testing, cross-browser testing, performance testing, load testing, and smoke testing
Experience with Salesforce preferred
Ability to prioritize, manage multiple tasks, and deliver results under tight deadlines
Organized, with keen attention to detail
Excellent oral and written communication skills
Work closely with the development team to improve existing product
Ensure products meet customer expectations and demand
Ability to work both individually and in a team environment
The Quality Assurance Engineer position is located in our Annapolis, MD office. (Will be remote for remainder of the year)
An amazing team focused on doing #Whateverittakes to help our clients and teammates be successful
A calling to innovate and improve every day
A competitive benefits and compensation package
Room for rapid growth and an emphasis on talent development
A fun, casual team environment with cool co-workers who will make you feel like you are an important part of our team, engage you in developing new solutions to challenging problems, and help you leverage your strengths to make all of us better!
Synaptic Advisory Partners is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.