Lead the technical analysis efforts of all warranty claims for KNW produced trucks.
Facilitate the corrective action efforts related to those warranty claims.
What we offer:
Process warranty claims, field data, and production data to provide feedback to the organization to the status of such data.
Analyze the data for trends and risks to the organization
Assign and prioritize corrective action teams based on data
Validate the effectiveness of the corrective actions
Document the corrective actions and lessons learned.
Report to Management Team the status of corrective actions and the process KPI’s
Tasks and Qualifications:
Ability to manage multidisciplinary Teams
Oversee the duties and tasks of technician(s) assigned to IQ