Eagle Broadband is looking for a highly motivated and technically skilled person to fill the position of Sales Engineer in the Northwest Region, Nebraska area. This person should possess excellent customer service skills and have the ability to work in an exciting and fast-paced environment. The candidate should possess a great desire to provide top-level service to our business customers.
Eagle's ideal candidate should meet or exceed the following criteria:
The candidate will be required to provide in-depth technical assistance to Commercial Sales Account Executives in the form of site assessments as well as fielding technical questions from both Commercial Sales and prospective clients.
The candidate will need to be capable of installing, troubleshooting and managing multiple client's IT systems and infrastructure. This will encompass both managed and unmanaged clientele.
The candidate will need to be capable of supporting all clientele's IT systems necessary in order for their business to operate on a daily basis.
Candidate must be willing to work with 3rd party vendor support for business-specific software and hardware.
The Candidate will need to be able to create, implement, support and troubleshoot layer 1 network services and have an understanding of the network model.
It is necessary that the candidate be willing to provide IT consultation, assessments and recommendations for the client's IT systems when requested.
The Candidate must be willing to assist commercial sales in providing technical information to procure scalable and successful IT solutions for clients and/or prospects.
As a fundamental element of this position, the candidate must understand and be capable of managing an ever-changing workload, time tracking and be willing to provide ample documentation on a daily basis.
Proactive monitoring and response to outages is a necessary function of this position.
Candidate must be willing to operate every day-to-day task with a sense of complete ownership for the good of the client and our organization.
Candidate must genuinely care about the clientele served, place their needs first and greatly desire to resolve their issues and make their life easy!
Applications will be accepted until the position is filled. The selected candidate will be required to pass a criminal history background check and motor vehicle check. Eagle Broadband is an EEO employer.