Technical Sales Representative - Atlantic Canada
YORKLAND CONTROLS LTD
Halifax, NS

Yorkland Controls is a major HVACR parts distributor and systems solutions provider providing controls,

access, lighting and building automation systems for our customers including:

facilities owners, engineers, contractors and management companies.

We are known for creating innovative, value-based controls supplier and building automation and

environmental controls systems tailored to meet the unique needs of the market.

We represent and are backed by the major control system manufacturers and brands, including:

Honeywell, Siemens, Schneider Electric, Johnson Controls, and KMC.

Technical Sales Position Description and Location – Halifax, NS and area

As Technical Sales Representatives, individuals will work closely with customers and their sales team to

grow and promote the sale of products and systems provided by Yorkland Controls. Technical Sales

Representatives are the first line of contact with all new customers and along with their sales team,

establish and maintain long-term business relationships with new and current customer base.

Responsibilities

  • Close and grow sales through professional communication with existing and potential clients
  • Manage and interpret customer requirements – speaking with contractors and their clients to understand, anticipate and meet their needs
  • Support Branch Manager in fulfilling Branch business and operational objectives
  • Responsible for selling and supporting customers’ automation projects and services to new and existing client.
  • Communicate sales opportunities and customer concerns or suggestions
  • Identify and resolve client concerns; recommending a course of action to alleviate these concernsin the future
  • Understand and comply with established guidelines that ensure a safe and healthy work environment
  • Support Contractors in product and systems recommendation, design, fulfilment and after sales needs
  • Coordinate company staff to provide exemplary service to customers
  • Expand market awareness of our products and our industry experience by communicating features and benefits of our products and systems effectively
  • Work with the engineering team to ensure customer project requirements are met
  • Maintain records of customer communications and contact information as required
  • Create technical presentations, webinars
  • Prepare responses to RFP (request for proposals) and RFI (request for information)
  • Attend and participate in trade shows, conferences and other marketing events
  • Maintain awareness of pertinent client information, future plans, payment performance; communicate any client information that may affect company decisions to appropriate departments as needed
  • Knowledgeable of the design tools and price calculations
  • Research market requirements and market data
  • Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies
  • Maintain current Yorkland Supplier product knowledge
  • Demonstrate and explain best practices in control parts and systems techniques
  • Submit a variety of sales status reports as required, including activity, closings, follow-up, and adherence to goals
  • Submit quarterly customer visit plans; schedule client meetings and action plans for follow-p
  • Is responsible for setting the customer’s expectations.

Knowledge and Skill Requirements

  • Preference given to those individual with a strong technical knowledge of Commercial HVAC

Applications and/or Automation and Controls

  • Technical/engineering background preferred
  • Minimum - Bachelor's degree or Technical College and/or three to five years of proven sales or marketing experience
  • Strong interpersonal and communication skills
  • French Speaking considered an asset
  • Strong presentation skills and professional appearance
  • Strong organizational skills
  • Valid driver license
  • Ability to succeed in an entrepreneurial environment
  • Microsoft Office proficiency including Visio
  • Ability to climb ladders and visit rooftops if required
  • Willingness to work a flexible schedule
  • Attention to detail

Job Type: Full-time

Experience:

  • sales: 3 years (Required)
  • customer service: 1 year (Preferred)

Education:

  • AEC / DEP or Skilled Trade Certificate (Preferred)

Language:

  • English (Preferred)
  • French (Preferred)