The Operations Engineer is responsible for the leadership and motivation of New Glasgow Public Works (PW) team, the effective planning and scheduling of activities and resources within the PW Operations divisions and the commitment to Level of Service (LOS) parameters, both technical and customer service oriented. Divisions of the Public Works Department for which the Operations Engineer are responsibility for are; Transportation, Environmental Services and Mechanical (Fleet). The Operations Engineer fills the role as “customer interface person” in providing Public Works services to Town residents and businesses.
The Operations Engineer leads the development of the Department including performance management, hiring, and ensuring necessary training is completed. They will develop and plan all maintenance projects while setting and maintaining the established budgets. Projects are be delivered using internal resources and outside contractors. The Operations Engineer plays a key role in Asset Management particularly in the areas of inventory, condition assessment, state of local infrastructure, service levels and risk assessment. They will assist in the development of the Asset Management Plan. The Operations Engineer will be crucial participant in ensuring the Town complies with the Accessibility Act to ensure the built environment is fully accessible by 2030.
This is a full-time position, reporting directly to the Director of Engineering and Public Works. The successful candidate will direct a workforce of approximately 40 unionized employees and supervisory staff, with operations and maintenance budgets totally close to $5,000,000, and will effectively carry out the full Public Works operations for the Town of New Glasgow.
In addition to a solid background in construction, engineering and municipal maintenance operations, the candidate must possess a strong knowledge of the Occupational Health and Safety Act and Regulations of the Province of Nova Scotia and especially workplace safety within a municipal public works setting. Applicants should be familiar with municipal design and construction practices and show a strong understanding of all aspects of public works.
- Mechanical aptitude
- Customer Focus/Customer Service Skills
- Planning and Organizing
- Coaching and Mentoring
- Staff and Performance Management
- Mediating and Negotiating
- Coaching and Mentoring
- Decision making and Judgement
- Results Focus
- Problem Solving
- Accountability and Dependability
- Quality Orientation
- Time Management
- Ethics and Integrity
- Enforcing Laws, Rules and Regulations
- Cost Control
Job Duties and Responsibilities
- Set goals and objectives for the Public Works Department. Ensure areas of responsibility meet goals and objectives by providing systems, resources, and training as needed.
- Oversees the work schedules of assigned personnel to meet completion dates, technical specifications and budget limits.
- Ensure that appropriate resources are provided to enable support for all projects in a timely and cost-effective manner. Prepare estimates and job costing analysis.
- Provides project management and technical leadership to Public Works Supervisors and Mechanical staff.
- Actively participates in asset management and strategic planning for assigned divisions.
- Performs such individual assignments as directed; establishes and maintains effective work relationships within the department, Town departments and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities.
- Performs those administrative activities necessary for the effective management of the department, including organization goals and objectives, and planning, organizing, integrating, and measuring the work performed within the department and ensures adequate and continuous control is exercised over the activities affecting quality.
- Interface with all other Town departments to ensure a cooperative effort in providing seamless service delivery.
- Acts as “customer interface” contact in dealing with customer Levels of Service (LOS). Investigate general public inquiries and address public concerns.
- Manage and oversee a team (approximately 40 people) of unionized and non-unionized personnel in the Public Works Department.
· Responsible for overall managing of day-to-day operations in the Transportation and Environmental Services divisions and direct supervision of Mechanical (Fleet) division. Provides supervision to the Water Treat Plant personnel when directed by the Town Engineer.
· Participates in the contract negotiations and maintenance of ongoing relationships with a variety of vendors.
· Implement mechanisms to measure quality and cost effectiveness of work processes as part of Asset Management.
· Forecast, develop and administer budgets (Capital and Operations & Maintenance).
- Serves as a strong technical resource to support the Engineering division.
- Plans and Executes project work plans and revises as appropriate to meet changing needs and requirements.
- Accountable for delivery of projects within schedules and timelines.
- Effectively applies our methodology and enforces project standards.
- Minimizes the Town’s exposure and risk on projects.
- Ensures project documents are complete, current, and stored appropriately.
- Oversee contractors for facilities renovation projects including a variety of disciplines, and maintenance.
- Maintain contacts with local, provincial, and national officials with regards to any activities that could have an impact on the business.
- Ensure all machinery and tools are available for performing essential jobs.
- Develop, implement, and manage safety programs, policies, and procedures. Ensure Safe Work Practices are followed.
- Recruit and Hire staff as necessary. Annual performance reviews, performance management, and discipline staff when required.
- Perform and arrange for the training and development of hired and current department staff
- Relocation, renewal and replacement of infrastructure.
- Approval of lot/subdivision developments and subdivision inspection.
- Prepare RFPs, RFQs, tenders, contract documents and scopes of work for various size projects.
- Approval of invoices.
- Ensure continuity for the Emergency call out/notification process (water, flooding, tree damage, snow damage, etc.).
- Prepare reports and preform inspections
- Establish and maintain appropriate records and files
- All other duties as assigned.
Education and Experience Requirements
- Qualifications are a bachelor’s degree in civil engineering (P.Eng. designation). An Engineering degree in a relevant discipline will be considered.
(An Engineering Technology Diploma in Civil (Certified Engineering Technologist) may be considered, provided that they have the necessary experience, training and knowledge).
- Five (5) years of practical engineering and construction experience with direct responsibility for the design and/or construction related to municipal public works assets.
- Demonstrated understanding of engineering design and principles.
- Three (3) years in a supervisory role, managing staff and contractors.
- Ability to manage the Mechanical/Fleet Division. Demonstrated competency on vehicle and equipment maintenance is an asset.
- Strong presentation, customer service and verbal skills.
- Demonstrated knowledge of civil and municipal standards and best practices.
- Demonstrated knowledge of codes and regulations.
- Demonstrate a sound knowledge of public works infrastructure design and maintenance.
- Able to effectively communicate both verbally and in writing with all levels of the organization, including senior management and to the public.
- Strong problem identification and problem resolution skills.
- Able to create alternative solutions to problems.
- Excellent time management and project management skills.
- Demonstrated ability to exercise necessary cost control measures
- Effective leadership skills required.
- Sound computer skills.
- A good understanding of GIS, CAD and surveying.
- Some travel may be required
- Ability to attend and conduct presentations
- Manual dexterity required to use desktop computer and peripherals
- Ability to physically implement designs
- Overtime as required
- Exposure to construction sites including temporary workplaces (traffic)
- Weekend work may be required
Job Type: Full-time
- civil engineering: 5 years (Preferred)