- IT Experience
- Distributed Systems
This role is a VMware Workspace One support engineer at Optum. The ideal candidate has excellent experience with supporting and administering Workspace One, is a self-starter, innovative, and not afraid to challenge the status quo. Successful candidates have a proven ability to network, influence without direct authority, and quickly build relationships to work cross-functionally to achieve a desired result.
This opportunity will be on the ground floor of implementing a new vendor for the mobile services technology at Optum. The ideal candidate is a self-starter, and strives in ambiguous, often undefined environments, creating their own path where necessary.
In this dynamic technology engineering role, you will provide cross-functional support, guidance and hands-on execution in introducing best-in-class operational capabilities as part of an organization that is ushering in transformative change throughout the Optum enterprise. You will help implement new capabilities at Optum in all aspects of a product lifecycle, designed to help drive reliability and resiliency. You’ll help leaders that are working to build elite teams that drive and maintain high-quality execution and operational excellence, delivering technology solutions, meeting business needs, and maximizing customer experience, growth and retention. Your support of the strategic vision, tactical excellence and consultative skills will enable others to resolve business problems that affect multiple functions or disciplines, and ultimately, the lives of millions.
Support engineer for VMware Workspace One
Serve as a subject matter expert to internal stakeholders on all aspects of the Support Engineering discipline, driving reliability into VMware Workspace One systems requiring support
Mentor the other engineers on the VMware Workspace One engineering support and administration to drive reliability and improve customer experience
Execute and guide execution of specific tasks through various application work streams to drive best-in-class operational support
Communicate status of various projects to leadership
Drive results through increasing reliability of applications and failover capabilities
Guide Reliability via Enterprise Transformation, influencing teams as they work towards maintaining 99.99% reliability targets, and beyond.
Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines
Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies and requiring the same from others
Leverage cross functional teams to work with the right subject matter experts, and foster teamwork and collaboration
Grow and maintain knowledge of and leverage cutting edge IT industry/marketplace technologies and trends to support highly available distributed systems, and the transformation of legacy systems.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
1+ years of experience managing VMware Workspace One solution
5+ years of professional IT experience, with steadily increasing responsibilities in large organizations
2+ years of experience designing and building highly distributed, scalable systems
1+ years of experience overseeing IT Project timelines and deliverables
Experience planning and supporting +99.99% availability against critical applications in production
Undergraduate Degree or equivalent work experience
Health Care industry experience
Experience with DevOps methodologies and enabling Automation within development teams
Site Reliability Engineer experience
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.