Do you want to "Feed Your Career?" Here at PSP we are more than burgers and chickens. Are you looking to feed your career, not just a time clock? We have a career path to fit your personal and professional growth goals. Crew Members will join our diverse and loyal team, working together to serve guests, make delicious food, and have fun along the way. PSP Holdings is a franchisee and developer of Five Guys Burgers and Fries and Popeyes Louisiana Kitchen with approximately 30 locations in North and South Carolina.
The Crew Member is responsible for assisting in many different areas within a restaurant, including but not limited to: product preparation and delivery, customer service, and restaurant interior and exterior maintenance. A Crew Member may also function primarily as a Cook or Cashier.
Essential Functions and Job Responsibilities:
Maintains fast and accurate service, positive guest relations, and ensures products are consistent with company quality standards.
Answers guests’ questions and provides information with regards to the food products sold at the store. Elevates any questions or complaints, as necessary, to the Shift Leader or General Manager.
Inputs orders accurately into a Point of Sale (POS) system.
Computes and records transactions using the POS system and the company cash register, which includes handling cash, credit, or check transactions, redeeming coupons, and issuing change and receipts.
Works with other crew members to cook and package orders.
Maintains exceptional levels of quality, customer service, cleanliness, and other factors that impact the guest experience.
Follows all appropriate health code and local jurisdiction food handling requirements.
Always maintains cleanliness of the workstation.
Ensures food quality and 100% guest satisfaction.
Ensures a safe working and customer environment by facilitating safe work behaviors.
Works as a team player to support other employees in completing their tasks.
Performs other related duties as assigned.
PSP Holdings offers a competitive pay and a generous benefits package for eligible full-time employees!
Crew Member/Cook - $9 - $12/hour
Cashier - up to $13/hour
Benefits available to eligible employees (varies by restaurant brand and employment status): Company paid training and uniforms, competitive bonus plans, tips, paid time off, medical, dental, vision and life insurance, and 401(k) with company matching.
PSP Holdings is a franchisee that is growing, so there are always significant growth opportunities for high performers!
Consider joining our team is you have:
Exceptional customer service skills and a passion to serve people
Strong written and verbal communication skills, including professional working proficiency in English
Basic math skills
Proficient use of POS systems and cash registers
Ability to work together as a team and maintain a positive attitude
Must have reliable transportation and be dependable
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall restaurant activities and work levels fluctuate.
Ability to work a flexible schedule including opening, closing, weekends and holidays.
Must be at least 16 years of age.
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time.
Subject to occasional periods of sitting and exposure to computer screen.
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer and cash register use.
Subject to moderate to loud noise, especially during peak hours of operation.
Constant exposure to hot equipment and oil.
Must be able to lift 60 pounds as needed.
May be exposed to angry or irate customers.
It is the policy of PSP Holdings to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, disability, religion, pregnancy, sex, sexual orientation, gender, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. In addition, whenever possible, PSP Holdings will provide reasonable accommodations for qualified individuals with disabilities.