- Communication skills
- Microsoft Excel
- Microsoft Powerpoint
At Trane Technologies™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
This Mission Critical & Strategic Customer Chiller Support Engineer role will provide in-depth technical and strategic sales support for Trane’s industry-leading Centrifugal and Rotary Screw Chiller portfolio, and executes marketing communication that promotes sustainability, efficiency, and reliability with data center customers. The position applies good oral and written communication skills to clearly communicate with customers and Trane personnel.
Core Job Responsibilities (others may be added):
Provide technical and marketing/sales support to the Trane sales field organization through phone/email support, direct customer interaction, new product development, marketing content, and customer factory visits.
Travel to sales offices, corporate events, and customer sites in support of Trane chiller equipment, including formal presentations, sales discussions, and supporting tradeshows.
Understanding competitors' products and strategies and effectively communicating this information with the field, department, and other functional areas.
Participate in creative thinking, team decision-making and problem-solving with cross-functional teams
Price equipment on projects and assist in bid strategies.
Provide marketing/technical/systems/applications support to peers, the sales field organization, and external customers.
Participate/lead in projects that relate to new product development, developing marketing/promotional/technical content, and improving sales tools
Support a professional field and customer-focused environment, with measurements in place to track performance and improve the process.
Support Trane Select Assist software by assisting the sales field organization with configuring equipment and developing software requirements that improve the software’s capabilities.
Position requires up to 20% overnight travel.
Bachelor's Degree in Engineering or Engineering Technology and at least 5 years of engineering-related work experience is required.
Essential Skills or Knowledge:
Tactfulness and assertiveness; must be effective and clear decision-maker under pressure situations; able to communicate effectively with field (customers, sales assistants and sales engineers) and internal customers.
Aggressive, success-oriented, self-starter, and able to manage time and priorities in order to meet specific goals and objectives.
Highly developed and demonstrated interpersonal and communication skills and team-player skills required.
Excellent oral and written communication skills.
PC and end-user computer use (Excel, Word, PowerPoint, Cloud-based Selection Software).
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Base Compensation Range is $79,000 to $165,000. This base salary range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.