- CompTIA Network+
- Microsoft Windows Server
- Life insurance
- Health insurance
- Vision insurance
- Profit sharing
- Flexible spending account
We have an opportunity for an experienced Desktop Applications Engineer to join the Firm’s expanding Technology department. The Desktop Applications Engineer will assist in the change and configuration management of the desktop environment, including image setup/break-fix processes, application packaging and deployment, serves as a key technical resource in projects/tasks associated with the end-user PC environment, assists in the ownership of a variety of end-user applications, assists in the design, maintenance, operational stability, and security of the PC environment. This person may sit remote, but travel to the closest office and travel to our Administrative headquarters may be required.
Helps to ensure end-users have optimal PC working environment
Helps to ensure front-line support groups have procedures and tools to reimage, troubleshoot the desktop environment, and manage PC environment related incidents, problems, and requests
Develops application packages for automated deployment
Helps to ensure the PC environment is stable with all other firm systems, which requires coordinated work with other IT Department teams and other firm administrative departments as required
Assists in the inventory of software and PC hardware by developing inventory collection methods in conjunction with other owners of inventory assets
Must be passionate about helping people work more efficiently by utilizing technology with little or no downtime
Must be proactive in ensuring systems are performing and continue to perform at optimal levels
Participates in projects that may require travel to other firm offices
Contributes to the good of the IT Department, local office(s), and the entire firm
The position is part of the IT User Experience group, providing expert knowledge in the Desktop environment, Change control of the desktop environment, escalated incidents from the Helpdesk, and may require after-hours, weekends, and holidays for emergencies and scheduled projects/tasks.
The candidate must be available outside of scheduled work hours and respond during disasters or emergencies. Some travel will be required.
To support the health and safety of our teams and work spaces, we require employees to be fully vaccinated against COVID-19 or to have received an approved accommodation based on medical condition or sincerely held religious belief or practice. Please let us know if you’d like to discuss the policy or available accommodations before proceeding with our recruitment process.
7+ years experience in a Desktop Engineering role in a Windows PC environment.
Expert knowledge and experience with desktop imaging processes, methods for streamlining desktop imaging and repairs, and systems to rollout images and applications, including updates, patches, and custom settings in the O/S and published applications.
Expert knowledge and experience with desktop O/S and applications: such as Windows 10, Microsoft 365 (Office, Sharepoint, Teams, OneDrive and Windows 10/11), hardware driver, BIOS/firmware management.
Expert knowledge and experience with packaging software through the use of Admin Studio and InstallShield.
Expert knowledge and experience with VBScript, AutoIT, and PowerShell scripting languages.
Expert knowledge and experience with Microsoft System Center Configuration Manager (SCCM).
Expert knowledge and experience with Microsoft Intune (Windows devices, iOS and Android, Auto-pilot, Configuration management) and Microsoft Endpoint Configuration Manager (MECM).
Expert knowledge and experience managing user profiles and settings, utilizing tools like Microsoft Group Policy, Ivanti Endpoint Manager, USMT.
Expert knowledge and experience managing a Citrix Virtual Application platform, including image management, packaging and deployment in a virtual environment. Windows Virtual Desktop knowledge.
Strong knowledge in managing desktop security requirements, including use of tools such as Defender, Bitlocker, Applocker, Windows ACLs.
Strong knowledge and experience with network and client infrastructure: such as backup strategies, server hardware, Microsoft server and client software, domain controller and GP management, login scripts, and network topology.
Superior customer service/interpersonal skills, troubleshooting skills, and organizational and prioritizing skills.
Expert ability to communicate clearly and concisely with Firm employees, clients and vendors.
Ability to work as a member of a team or independently; ability to self-govern.
Excellent sense of urgency and the ability to triage incidents, problems, tasks, and projects quickly and efficiently.
Law Firm or Legal Department experience.
Technical certifications such as A+, Network+, MCP, MCSA, MCSE preferred.
Bachelor’s degree from an accredited college or university preferred.
Please note, we are not working with outside recruiters for this position.
For Colorado Applicants: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is between $90,000 and $100,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. This position qualifies for the below staff benefits.
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Sick Time, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Teladoc (24/7 access to a doctor by phone or online video), Tuition Reimbursement and an Employee Assistance Program.
Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Premier client service, as outlined in the firm’s Client Pledge, is one of the firm’s top priorities and a cornerstone of its core values. U.S. News – Best Lawyers® “Best Law Firms” has named Ogletree Deakins a “Law Firm of the Year” for 10 consecutive years. For 2021, the publication named Ogletree Deakins its “Law Firm of the Year” in the Litigation – Labor & Employment category. Ogletree Deakins has more than 900 attorneys located in 53 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, from small businesses to Fortune 50 companies.
We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments and strongly encourage the interest of diverse candidates in the firm.
Equal Opportunity Employer.