- Bachelor's degree
- Bachelor of Science
- Natural language processing
- Deep learning
- Communication skills
- Health insurance
- Dental insurance
- Paid time off
Senior Front End Developer
We are seeking a Front-end developer with very strong technical skills, who is excited about enabling AI for customers. This is an outstanding opportunity for a highly motivated individual to be a member of an unusually talented team, utilize the full range of software development skills, and work on a revolutionary new technology platform. If you want to work in an agile, collaborative environment, are fascinated with technology, and passionate about building best in class web AI applications, we may have a position for you on our team.
Own all FE aspects of Rulai conversational AI product and drive the development/iterative improvement of it
Design and implement user friendly web UI for the AI backend, especially web chat widget
Build responsive UI with streamlined workflow for users to follow through easily
Work closely with product/design and AI team to adjust design and implement quickly
Actively test and optimize UI/UX based on a/b testing or other data driven methods
4+ years writing frontend code for web applications, at least 2 years in industry
BS or above in computer science or related area from a well known university
Understanding of UX design principles
Willing and enjoy learning new technologies
Experience in supporting mobile, tablet, and desktop browsers
Strong interest in usability testing and performance metrics
Good communication and interpersonal skill
Strong skills to manage multiple timelines and complete tasks quickly within the constraints timelines and budgets
Superb attention to detail
Silicon Valley-based Rulai delivers AI virtual customer assistance that reduces sales and support costs, increases sales conversion rates and improves customer experience with quick, always-available, chat-and SMS-based, human-like conversational engagement. These smart agents, driven by Rulai Natural Language Understanding (NLU) and Deep Learning technologies, enable brands to handle their growing customer interaction volume faster and more efficiently by answering customer questions,completing tasks and learning from live agent:customer interaction. Rulai Virtual Assistance complements live support with seamless escalation to human agents when desired or required for more complex issue resolution. Rulai solutions are developed and supported by a team of award-winning computer scientists and engineers widely considered to be among the world’s leading experts in the field of Machine Learning.
Like a typical Silicon Valley start-up’s, we are made of a group of highly motivated and smart/creative talents. We enjoy solving challenging and meaningful problems(the really hard ones). We take great pride in building our product and enabling our customers for greater success in doing their businesses. Together as a team, we are poised to disrupt the enterprise customer service space and hence serve consumers like you to have a much smoother and enjoyable customer service experience.
Last but not least, we also offer some nice perks such as free happy Friday lunches and drinks(our kitchen is regularly stocked with cool snacks and beverage), a massage chair in office, paid time off, 401k and good medical/dental benefits.