Engineer - Customer Application
Wabtec
West Melbourne, FL

About $64,000 - $82,000 a year

EducationSkills
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com .

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Role Summary/Purpose

The Application Engineer will be responsible for managing and leading the deployment of GE Transportation’s Trip Optimizer product across multiple customers and ensure the product meets or exceeds customer requirements and expectations.

Essential Responsibilities

Plan and execute projects at various customer work sites in the US and abroad, including the activities of cross-functional resources and subcontractors.
Serve as the primary customer contact for the duration of each project through commissioning: Resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate / coordinate with cross-functional teams as appropriate
Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets and ensure CTQ’s are met.
Perform technical analysis in support of product deployment and performance monitoring to ensure customer satisfaction.
Manage a network of resources (including contractors) in support of project execution
Identify opportunities to expand the project in ways that bring value to our customer and satisfy our profitability requirements
Participate in the development of proposals for projects
Ensure that delivered products and services achieve highest quality and performance levels
Work with cross functional engineering resources to develop system changes, create and deploy test plans, establish and execute training sessions / manuals and lead functional implementation and validation
Qualifications/Requirements

Bachelor of Science in Engineering, Physics, Chemistry, Mathematics, or Computer Science.
About two years of experience in project execution and/or engineering
Willingness and ability to travel domestically and internationally up to 15% of the time
Desired Characteristics

Knowledge in Locomotive Systems and Railroad Operating Practices
Experience with Data/Information Systems
Graphical Information System (GIS) Experience
Experience in Data Analytics
Strong analytical and problem-solving skills
Strong oral and written communication skills
Strong interpersonal and leadership skills
Proven ability to interact with customers successfully
Railroad Industry experience
Proficiency with Microsoft Excel
Proficiency with MATLAB
Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.