- Analysis skills
- Swift
- Mac OS
- Communication skills
- Scripting
- Health insurance
- Paid time off
Dearborn
Ford Motor Company
Information Technology
Job Description & Qualifications
At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.
As a key member of our Information Technology group, you’ll play a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.
We are looking for an individual to help lead Ford Motor Company’s Apple Mac service offering to the next level of a frictionless customer experience. This person will support efforts across the coordination, design, engineering, device management, and maintenance of the macOS service offering within the Client Productivity space, specifically focused in the areas of improving and further harnessing the capabilities of macOS and client management infrastructure.
You will have the ability to partner with internal and external personnel resources across teams to complete these objectives. Creativity and analytical thinking will be used to shape the design and controls implementation of key macOS client strategies to ensure successful deployment and use of the clients across the enterprise, with a focus on customer experience, sustainability, and security compliance.
What you’ll be able to do:
Participate in engineering, building, and testing future versions of our Mac client, including macOS 12 “Monterey” and future releases.
Work with our macOS management tools (Jamf Cloud-based MDM) to build workflows/policies/procedures to manage our macOS environment.
Document service offering features and functions to be consumed by the end user community. Create Knowledge Articles for known features or support to be consumed by our Level 1 and Level 2 support teams. Offer training on key platform functions to partner teams as needed.
Work with application owners to build macOS self-service application portfolio.
Connect with the macOS customer base to determine future process improvements to enhance user experience with the platform and support.
The minimum requirements we seek:
Bachelor’s degree in Computer Science, Computer Engineering or related field.
3+ years of experience with high understanding and use of macOS.
3+ years of client device management, E.g.: JAMF Cloud-Based MDM.
4 + years of client operability and troubleshooting technique experience.
Our preferred qualifications:
5+ years of experience with high understanding and use of macOS.
Shell & Swift scripting experience.
Excellent communication (written and oral) skills.
Willingness to learn, self-starting, and self-sustaining. Able to work strongly focused on the mission at-hand and work independently.
Strong organizational and presentation skills, including project and technology management techniques. Able to regularly gather and incorporate user feedback as well as leadership requests and communicate status effectively to senior leaders.
Experience with Jamf MDM device management technology and other software in the Jamf suite.
What you’ll receive in return:
As part of the Ford family, you’ll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position, TN Visa holders may be considered.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
For information on Ford's salary and benefits, please visit: For information on Ford's salary and benefits, please https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2021-benefits-and-comp-GSR-sal-plan-1.pdf
At Ford, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combatting COVID-19. As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption
Auto req ID
56399BR
State
Michigan
Skill Team
Information Technology (IT)
Sub-Component
Information Technology Operations
Virtual/Remote Position
Yes