Information Technology Consultant
Oregon State University
Corvallis, OR
This recruitment will be used to fill one full-time Information Technology Consultant, competency level 3, position for Ecampus at Oregon State University (OSU).

The Lecture Media Coordinator (Information Technology Consultant, competency level 3) provides media support to identify the scope of recording projects and plan resources required to produce videos to support Ecampus course developments. The Lecture Media Coordinator is part of the multimedia team in the Course Development and Training (CDT) unit within the division of Ecampus. The division is a fast-growing, entrepreneurial organization with a commitment to providing access to Oregon State University’s programs of excellence. Ecampus includes Oregon State Ecampus (online degrees), Open Oregon State (open access online resources), and Ecampus Research Unit (conducts original research).

The CDT unit provides expertise and support for the development of online and hybrid courses, including instructional design services, innovative multimedia development, and faculty development programming and support. This position reports to the Multimedia Project Manager within CDT.

Within the CDT team, the Lecture Media Coordinator will collaborate closely with instructional designers, faculty course developers, the lecture media team, and the multimedia project manager to ensure that proposed lecture projects are well-defined, the scope is clear, and all faculty-generated materials are available prior to scheduling. This position works closely with faculty and administrators to assess how lecture-capture technology can be leveraged to augment students’ abilities to meet course learning outcomes.

Oregon State University and the Division of Ecampus maintain and enhance a collaborative and inclusive community that is dedicated to equity and equal opportunity. All employees of the division are responsible for ensuring that these commitments are achieved. The lecture media coordinator contributes to these goals by helping faculty regardless of their level of technical knowledge, greeting them warmly, making them feel comfortable before recording, asking for their feedback, and creating a space where equipment and supplies can be easily moved for any accommodation.

Position Duties
60% – Multimedia Production

Edits lecture audio and video productions independently or with a team of collaborators; fills single or multiple roles on lecture projects, including editor, sound design, project manager, and graphic production. Provides creative solutions to lecture production needs.
Ensures WCAG AA Accessibility standards for video production are met by coordinating the transcription and captioning process for all videos produced by Ecampus.
Develops multimedia and/or computer-based interactive instructional applications and materials that include such elements as narrated lectures, interactive lectures, image files, and videos, to be used in courses with a focus on lecture recordings. Develops methods and technology that promotes instruction and learner retention. This includes integrating multimedia into online learning environments.
Consults with faculty members and subject experts to identify lecture and multimedia needs. Reviews production of media for online classes with instructors and staff members involved in the project. Helps maintain current and create new course materials.
Develops lecture video productions for Ecampus, primarily for the course development and training. Serves as an expert consultant for directors and managers regarding narrated lecture production.
Monitors status and document workflow to ensure interactive lectures are compliant with closed captioning standards.
Anticipates problems that may arise from technologies that are currently being used for lecture projects.
Serves as point of contact for issues in the Canvas learning management system pertaining to lectures and closed captioning for Ecampus produced content.
Serves as a technical resource for developing online lectures and provides training to faculty on use of technology.
Evaluates the effectiveness of technological components or products that support online lectures, as well as researching and suggesting revisions to our current software and processes.
Troubleshoots lecture and video issues related to lectures. Diagnoses technical problems that affect the work of Ecampus clients/users.
20% – Project Management/Administration

Prioritizes, plans, produces and distributes lecture content. Creates project timelines and project management documentation; organizes the distribution of productions on the web and at live events.
Uses project management systems to work directly with others on projects throughout the entire process. Posts final productions on Kaltura, YouTube, and/or other video platforms and uploads transcriptions.
With input from designated leads from Ecampus units, this role will be responsible for creating goals, timelines, and project management documentation for production schedules to ensure strategic priorities and deadlines are met.
10% – Leadwork

Provides leadership and direction for assigned student workers and interns. Reviews multimedia projects, establishes goals for assigned interns and/or student worker(s).
Serves as project manager for lecture video productions and organizes studio and/or equipment arrangements for productions to ensure equipment availability for team members and faculty.
Contacts appropriate course development/project participants to schedule and coordinate meetings and supports faculty in providing lecture content for their courses.
Onboards and trains student workers who support the lecture production team.
10% – Professional Development and Service

Identifies emerging technologies, trends and resources in lecture/video production for distribution, along with making budget recommendations, serving as a consultant to unit directors and managers.
Serves as a member of Ecampus teams as assigned. Service may include other duties as assigned, such as coverage in absence of others, serving as a representative on university committees, and serving as a representative on various standing Ecampus committees.
Represents Ecampus by attending forums, professional workshops, conferences, trade shows, customer meetings, and other opportunities for constituents and clients, sharing knowledge and networking with other professionals.
Attends team meetings to share knowledge internally, at times with presentations.
Participates in and provides technical cross-training.
Minimum Qualifications
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.

Additional Required Qualifications
Excellent computer skills, including word processing, database management, photo editing, and presentation software.

Experience and skills in audio editing, including digital audio recording and screen capture technology such as Camtasia.

Experience with public contact/customer service skills, including written and oral communication skills.

Demonstrates a commitment to promoting and enhancing diversity.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months.

Preferred (Special) Qualifications
Bachelor’s degree in new media communications, computer science, information systems, educational technology, or related fields.

Experience working in higher education, including experience with online courses.

Experience with PowerPoint, Camtasia, Adobe Presenter.

Web design, and HTML experience.

Experience with Canvas, Blackboard, or other learning management systems for the application of online and hybrid education courses.

Outstanding experience explaining information to clients about specific programs and services, and providing in-depth technical information regarding policies, procedures, and programs.

Proven project management experience and ability to balance multiple deadlines.

Ability to work collaboratively in a team environment across multiple teams/units.

Working Conditions / Work Schedule
Typical office environment.

This position is deemed essential and the incumbent may be expected to report to work during inclement weather, emergency and other University work curtailments or closures. No This position requires a clear and unambiguous commitment to compliance of all National Collegiate Athletic Association (NCAA) regulations for Division I (FBS) universities. No
Posting Detail Information
Posting Number P02361CT
Number of Vacancies 1
Anticipated Appointment Begin Date 11/18/2019
Anticipated Appointment End Date
Posting Date 08/30/2019
Full Consideration Date
Closing Date 09/29/2019
Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants
Special Instructions to Applicants
The closing date has been extended in order to expand the original applicant pool.

Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. Posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for classified staff positions.

Typically, the starting salary is at the lower end of the salary range.

For additional information please contact: Danielle Franklin at
danielle.franklin@oregonstate.edu
541-737-8447

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the criminal history check requirement.