CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.
We are currently seeking qualified candidates to fill the role of Process Engineer 3 for our computer repair operations.
Role and Responsibilities:
Manages new product introduction, process readiness and training for Laptops & Tablets
Leads activities associated with 5S & six sigma methodologies to promote continuous process improvements
Identifies and manages process/product improvement projects, ensuring adherence to schedule & scope
Leads & co-ordinates meetings with direct staff to review and discuss the department’s activity and to develop future direction to follow
Responsible for staffing and Supervision of assigned reports
Provides guidance and mentoring to less-experienced staff members.
Reviews documented written work instructions for operations to ensure repeatability and reproducibility (flow charts, control charts, manufacturing process instructions)
Reviews & communicates product data & internal/external KPIs to executive management & customers, recommends & implements changes to product, processes or business practices to improve KPI & product quality
Leads strategic cross functional projects that result in significant business benefit
Skills, Education and Training:
B.S. degree in one of the following or similar fields; electronics/electrical/computer/ Industrial engineering
Experience in data mining/manipulating and developing reports and procedures
Typically 4 to 7 years of experience in process engineering role within PC service operation
Experience in applying Lean 6 Sigma quality principles must
Demonstrated Project management capability in small to medium projects
Computer hardware experience in Laptops & peripheral components like motherboard/ LCDs (May or would distinguish the candidate)
Process mapping skills using Microsoft Visio must
Data analysis capability - statistical analysis of the data to make business decisions, data mining/manipulating and analyzing to develop reports and procedures
Strong organization, leadership, conflict resolution and analytical skills
Strong proficiency in English