Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Facebook is seeking a Field Engineer to join our Global Data Center Connectivity team (GDCC). Our data centers are the foundation upon which our innovative services are delivered, and our rapidly scaling infrastructure operates. The GDCC team lights up Facebook’s global data centers, delivering the physical infrastructure that connects the world to the videos, feeds, and other information stored on Facebook’s server banks. The Global Data Center Connectivity (GDCC) Field Engineer has vendor management responsibility for delivering and maintaining new builds and retrofits for all low voltage and fiber optic cabling and support infrastructure. The Field Engineer is the GDCC point of contact for our vendor, and to other stakeholders at the data center. This position is full-time in our Altoona, Iowa data center.
Service Delivery - Assure delivery and maintenance of all structured cabling and connectivity, on time, within budget, and to industry leading standards of quality and reliability.
Vendor Management – Assist with developing and scaling our partners responsible for all operations, construction, and data center improvement activities on site. Work with key partner leaders to monitor the progress, and the quality of installation within our data centers.
Quality Management - Perform ongoing quality audits to assure vendor work meets GDCC quality standards prior to turn-over and throughout the lifecycle of the data center. Review, comprehend, and implement work as shown in the contract documents. Able to review drawings and report back discrepancies (Proactive Quality Control).
Technical Subject Matter Expert (SME) – Serve as technical lead for industry and Facebook structured cabling standards, product selection, design, and installation methods in the field. Partner with global design and engineer team to support design reviews, BOM reviews, and as-built drawing validations.
Materials Subject Matter Expert (SME) – Coordinate with design teams and project managers as a material SME for all CFCI and OFCI material questions, issues, and orders.
Design Documentation - Assure site as-built design documentation is complete and up-to-date.
Run Operations – Liaison to the Run Operations team for detailed server rack turn-up and decom schedules
moves, adds, and changes
troubleshooting tickets and setting initiative priorities.
Tactical Response – Assure rapid responses to high priority builds and break-fixes.
Strategic Planning – Participate in project pipeline planning and discussions related to the data center.
Process - Support development of best practices and initiatives, coordinating SOPs/SIPs with vendors, and participating in global and regional standards. Assist in developing or identifying network cable/rack/cabinet installation processes and standards.
Communications - Assure crisp oversight and clear communications across an array of platforms with cross functional partners and vendors. Proactively communicate progress and project risks and initiatives to key stakeholders.
Safety – Ensure vendor is following site, OSHA and EHS safety standards.
Bachelor’s degree in a technical discipline or 6+ years direct experience in fiber optic and structured cabling installation
Experience overseeing vendors work and suppliers towards the same project goals
Experience analyzing, understanding, and interpreting data
Interpersonal experience, and experience connecting with and influencing stakeholders with different objectives
Track record of solving problems under pressure
Experience in a mission critical environment requiring coordination across multi-disciplines for delivering a goal
Experience with inside plant cabling (ISP)
Proficiency with Microsoft Office Suite of tools
Experience reviewing design documents and specifications
Experience leading people or project teams
Experience thinking strategically and acting tactically
Proficiency with design and construction software such as PlanGrid, Bluebeam, and BIM360
Working knowledge with project management tools such as Primavera P6
Experience in a run-ops environment
Experience with outside plant cable infrastructure and installation standards
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at email@example.com.