Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.
Resident Service Engineer
Lafayette, IN, US, 47904-1863
Req ID 10376 | CSS Lafayette Staff, United States
We are looking for a new colleague to join our PowerLine Engineering Team in a position that will sit in the Seattle, WA area.
Lead the diagnoses of complex field complaints through collaboration with the OEM technical service personnel, OEM field Dealer personnel, and ZF personnel using available root cause analysis tools.
Serve as a technical liaison to the customer for all service activities. Provide clarification and technical explanation of ZF product specifications, component functions, configurations, and backward compatibility.
Relay requests for non-service issues to appropriate departments at ZF.
Support (on-site as necessary) any service issues arising during customer testing stages related to ZF product including, but not limited to, providing technical support for customer prototype and vehicle builds, vehicle tests, dynamometer and component tests, and transmission systems integration projects.
Participate in ZF continuous-improvement activities to test and assist with development of product, improve data analysis techniques, and to develop new service procedures.
B.S. in Engineering in Mechanical/Electrical, Computer/Software, or related field required
Minimum of 5 years of experience as an Engineer or Technician within a powertrain development and/or manufacturing environment within commercial vehicle or automotive industry required
Deep knowledge of the technical components and critical functions of an automatic transmission and/or automated manual transmission – specifically for the medium-duty and heavy-duty truck market – required
Experience in multiple troubleshooting strategies, including 5S, 6-Sigma, 8D, etc. as well as experience with ZF Testman and associated systems for use in troubleshooting transmission issues is necessary
Ability to travel (up to 25%), domestic and international required
Must have (or have the ability to obtain) and maintain a Class A CDL within six months of hire
Be part of our ZF team as Resident Service Engineer and apply now!
To harness the power of innovation, we invest in the development of diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to our company.Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis.ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran
Our Commitment to Diversity
ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Job Segment: Resident Engineer, Manufacturing Engineer, Engineer, Electrical, Engineering, Automotive