Associate Software Developer Engineer, IT - Airport Operations
Hawaiian Airlines
Honolulu, HI

About $73,000 - $95,000 a year

Position Overview

Come join our team as an Associate Software Developer Engineer supporting our “Above The Wing” airport operations. In this role, you will partner closely with analysts and other developers to complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement big projects all with the aim of improving Hawaiian Airlines Airport Operations efficiency and productivity.

We are looking for a creative, critical, innovative thinker, who takes initiative and is driven to help reduce costs, improve systems, and embraces a culture of teamwork and fun.

Key Responsibilities

Write, configure and develop software and code-driven solutions for low-to-medium complexity business problems according to user specifications
Decompose business requirements and translate them into detailed design specifications and code
Analyze and resolve operational and production problems of low-to-medium complexity, including researching and recommending alternative actions for problem resolution and taking timely action
Develop understanding of business processes being supported by assigned system(s)
Participate in system and acceptance testing
Test and implement system components using techniques that preserve system integrity
Provide timely and accurate progress information to project status reports
Support the organization’s project management policy, practice and methodology
Maintain focus on internal and external customer requirements
Test and implement system and enhancements using techniques that preserve system integrity
Document and communicate assigned work and progress to immediate project team, and management in a timely manner
Support the organization’s project management policy, practice and methodology
Serve as a communications liaison between the business customer and the technology development and support groups
Interact with business customers to define, analyze, and deliver customer requirements
Assist with developing cost analysis estimates
Help to perform quality assurance efforts on multiple application releases, monitor and document testing activities
Conduct testing for application deployments and assist with assigning testing activities to team/s
Assist with designing, developing and maintaining test cases and strategies for cross-browser testing and multiple user scenarios
Collaborate with team to help satisfy release deliverables, project testing requirements and other quality assurance responsibilities
Collaborate with team to understand product changes and QA testing requirements to deal with issues/defects in a timely manner
Assist with creating written documentation and procedures for application testing and compliance
Assist to debug test environment, automate sprints, and develop testing scenarios
Familiar with end-user testing, usability testing, software and web application testing, Java/JSP or C#/ASP, PHP, JIRA
Other duties as assigned
Minimum Requirements

Bachelor's Degree or equivalent combination of professional work experience and education
Ability to write/configure/develop software code
Ability to independently research, practice, and learn programming languages, tips, techniques required for software construction, testing, deployment
Basic knowledge of software development, practice, concepts, and technology obtained through formal training and/or work experience (Waterfall, Agile)
Basic knowledge of at least one required programming language (C++, C#, Java, SQL)
Basic knowledge of the technical and business environments (batch processing, file transfers, real-time processing)
Capable of learning core business processes
Ability to adhere to the corporate programming standards
Ability to adhere to the Enterprise Architecture Standards
Demonstrated programming aptitude and ability for logical and abstract thinking
Ability to analyze and resolve problems of simple to medium complexity that carry small risk to the organization
Ability to receive instruction from more senior members of the team
Ability to complete tasks under direction
Ability to work effectively in a strong customer service/team-oriented environment
Preferred Qualifications

B.S./B.A., Computer Science, Engineering, Information Systems and/or equivalent formal training or work experience
2+ years of professional work experience in IT or business environment
Excellent partnering, communication, and negotiation skills so as to interact effectively with business customers and technology development and support groups
Ability, within a specific technology area and under direction, complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects
Ability to manage projects using the organization’s project management methodology
Basic knowledge of middleware or webservice

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 15 years (2004-2018) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 91st year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers nonstop service to Hawai‘i from more U.S. gateway cities (13) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides, on average, more than 170 jet flights daily between the Hawaiian Islands, and over 260 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.