The Career Potential
Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.
Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It’s who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.
As the company continues to grow, Ortho Clinical Diagnostics, a global company, is recruiting for a Field Service Engineer in Louisville, Kentucky. The ideal candidate will be located within the assigned territory for this position.
We are seeking a qualified individual who has experience installing, operating, maintaining, repairing and modifying electromechanical equipment, preferably in the field.
This is a remote position that offers a company car, gas card, cell phone and laptop, and all vehicle maintenance will be covered by Ortho.
Troubleshoot technical problems and systems issues.
Determine technical solution in accordance with product and customer specifications, and recommend actions to company or customer representatives for coordinative product solution.
Conduct technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
This position will also require the individual to assess Customer needs and recommend solutions in accordance with product specifications and Customer specifications.
Conduct technical training and product briefing with customers, vendors and company representatives as needed. Act as local on-site representative to customer's organization. Manage all territory responsibilities including preventive maintenance and upgrades including software & hardware. This position requires the individual to provide service support in the hospital/clinic laboratory environment.
A minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or 4 to 6 years of related military experience, is preferred.
A team player that is self-motivated & interacts appropriately with peers, sales counterparts, and customers is required.
The ability to organize and express ideas clearly, verbal and written, in individual or group situations; working effectively is required.
Must possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.
Ability to effectively manage assigned workload within allotted time constraints.
Ability to do 50-75% overnight travel to Rochester, NY, in the first few months of training.
Ability to travel around the territory, with occasional overnight travel (1-2 nights per week).
This candidate must have the ability to lift 75 lbs.
A valid driver's license is required at all times.
Extended hours may be required.
Work visa sponsorship is not available for this position.
IF YOU ARE INTERESTED IN APPLYING FOR THIS POSITION:
In addition to submitting your resume and completing the application, please click on the following link to complete a short questionnaire which will tell us a bit more about you:
CLICK HERE TO COMPLETE QUESTIONNAIRE
For this position we will not sponsor applicants for work visas.
Ortho Clinical Diagnostics believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Ortho Clinical Diagnostics is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at email@example.com
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